Getting Started
RCC students
in eligible courses already have a SMARTHINKING account. Sign-in below using your username and
password. Your username and
password are:
· Username: First Initial + Last Initial + Student ID
· Password: “RCCStudent”
For example, if Amy Garcia’s student number is 1234567, then her login name is “ag1234567” and her password is “RCCStudent”.
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Once you log in, use the SMARTHINKING Student Handbook for tips on navigating the website and using the service.
Having Problems?
Review these trouble-shooting tips as a first step toward resolving your problems.
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Make sure that your browser is set up to allow cookies and pop-up
windows. SMARTHINKING uses both of these.
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Make sure that you have Java installed and Javascript enabled. If
you need to install Java, go to http://www.java.com, and follow the instructions
for the free download.
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Make sure that you have Active X enabled if you are using Internet
Explorer as your browser.
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Make sure that you have FlashÔ version 7.0.19+of for
Windows or 7.0.24+ for Mac OS X installed. If you need to install FlashÔ,
go to http://www.macromedia.com,
and follow the instructions for the free download.
Still having problems? The SMARTHINKING Technical Support team is available to assist you. The Customer Support section of the Smarthinking site can answer any questions you may have about using the service. First check the information in the FAQ, but if you still need help, you can call or email SMARTHINKING support:
§ Call
SMARTHINKING customer support toll-free: (888)
430-7429, ext. 1 Monday - Friday 8:00 AM - 6:00 PM EST
§ Email
us at support@SMARTHINKING.com,
and someone will respond to you within 24-48 hours. P 888.430.7429 ext. 1