Student Knowledge Center

Video Tutorials

Virtual Campus Tour accessing myportalAccessing MyPortal/Student Email MyPortal REgistrationMyPortal Registration Tutorial Video  
What's my balanceWhat’s My Balance? How Do I Make a Payment? MyPortal REgistrationStudent Emails, Office 365 Access Class ScheduleWhere’s My Class Schedule?  
MyPortal REgistrationPurchasing Parking Permit Waitlist thumbnailWaitlist Class ScheduleEduNav Registration Tutorial
 

Check out our most frequently asked questions below. If you don't see your question, contact the Admissions & Records office and we will assist you. 

FAQ - Becoming a Student

You can Apply Online or in person. If you need hands-on support, visit the RCC Welcome Center. The Admissions & Records office and other student support departments are in one place, the Charles A. Kane Student Services Administration building at 4800 Magnolia Avenue. Riverside, CA 92506. For more information, call our office at (951)-222-8600. You can also book an appointment online.

You will get a Welcome email within 1-2 business days after you apply, so check your personal email. This is sent to your personal email you used when you applied. If you cannot find it, check your spam/trash/junk folders. If you find it there, make sure you add us as a safe sender! Your Welcome email it will contain your student ID number, RCC email and log in information as well as next steps, like completing an online orientation. Screen shot or print this email. It has important information you will use throughout your time here at RCC. Make sure to complete your financial aid application and look for scholarships to apply for — even if you don’t think you’re eligible.

Registration is done online through MyPortal, EduNav or WebAdvisor. Watch the registration tutorial for step-by-step instructions. If you need hands-on support with registration, please visit the RCC Welcome Center. If you aren’t sure what classes to register for, please make an appointment to see a counselor.

If you are a California College and Career Access Pathways (CCAP) student, please follow step by step instructions for registration.

Submit an official transcript (sealed, unopened transcripts printed within 90 days to the counseling office or request your transcript to be sent to RCC directly from your institution). To follow up call the counseling office at (951) 222-8440

If you plan to park on campus, you will need a parking permit. Daily passes are available across campus at marked parking kiosks, or you can order a semester permit online via WebAdvisor or MyPortal. You can view a quick tutorial video on purchasing your parking pass online here: https://youtu.be/P7JcGSfKTcU 

Students can park in white-lined spaces while displaying their parking pass. Parking tickets will be issued if you do not display your permit. Familiarize yourself with the different lots, and allow yourself time to find an open stall. Yellow-striped spaces are for staff only. Please be aware of the rules and follow them to avoid a citation. Parking is limited. To save money and avoid traffic congestion you may want to use your FREE RTA bus pass, carpool or plan your trips to campus.

Please make sure your financial aid application is complete, and you have turned in any requested documents. Get your RCC ID card, parking permit (if needed), visit your engagement center, obtain your text books, and  familiarize yourself with learning where your classes are by taking a campus tour (we have virtual options too!). You can view and print your schedule on MyPortal. It is a great idea to screen shot and/or print your schedule. For assistance in viewing your class schedule online, view this tutorial video: https://youtu.be/tKO4mdA_-Dg 
You can reset your password online via our self-service go.rccd.edu. If you still need help, stop by the Welcome Center or contact Admissions & Records (you'll need a photo ID) email Outreach@RCC.edu  to have your password reset.
If your professor allows you to enroll in their class, they'll provide you with an authorization code. You can then use the authorization code to add the class online. Please view our quick video here https://youtu.be/VsmGf0xUtWc on information about a waitlist and how to use an authorization/add code.  For problems using an add code, email admissionsriverside@rcc.edu 
Visit our Residency page for the required documents and form to establish residency. You can send the completed form and documents to admissionsriverside@rcc.edu.  or contact Admissions & Records for information on establishing residency or tuition waiver.
You can make changes to your personal profile in WebAdvisor or MyPortal under the Personal Information section. 
After dropping your class, submit an Extenuating Circumstance Petition to admissionsriverside@rcc.edu  to Admissions & Records. If approved, you may be eligible for a refund/removal of substandard grade or W.
To drop a class, go to WebAdvisor or MyPortal and choose the correct option to drop your class. Pay careful attention to deadlines by clicking the class for more information. If you need help dropping your class, please watch our tutorial videos. For MyPortal, click here: https://youtu.be/SPTkZP-0ur4 For EduNav, click here: https://youtu.be/LiwASaYu-Ic.  If you owe a balance and have a hold on your account, you will need to go to email admissionsriverside@rcc.edu  Admissions & Records to drop the class in person (please bring your photo ID
Your Student ID will not work until you are registered in classes and until the semester begins. If you have registered for classes, Admissions & Records can check to make sure your name is on the Riverside Transit Agency (RTA) list. The RTA list is sent out each Monday and Thursday. Please keep in mind if you are only on a waitlist and not actively enrolled in a class, you will not be on the RTA list.
Easy! If you know how to login to WebAdvisor or MyPortal, the link to order official transcripts is under Academic Profile. If you don’t remember your student ID number or forgot your password, you can order your transcript directly through the Credentials website by clicking here: https://www.credentials-inc.com/tplus/?ALUMTRO001270 

FAQ - General Questions

RCC is a very affordable option compared to a public or private university. Our tuition is only $46 per credit hour. We encourage all students to apply for financial aid, even if you don’t think you will be eligible. We have fee waiver programs, scholarships, and The Promise program which covers tuition, fees, and a book voucher for two years for eligible students.

Most students can complete an associate degree within two or three years if they follow their comprehensive educational plan. Ready to jump right into a career? Check out our certificate programs for a career ready option in less time!

The requirements for this program are: 
• A: History/Social Science (2 years) 

• B: English (4 years) 

• C: Math (3 years required; 4 years recommended) 

• D: Laboratory Science (2 years required; 3 years recommended) 

• E: Language Other than English (2 years required; 3 years recommended)  

• F: Visual and Performing Arts (1 year)

• G: College Prep Elective (1 year)