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Disability Resource Center (DRC)

The Disability Resource Center works with students who have a documented disability and are pursuing their education at Riverside City College. We strive to ensure students have access to their programs of study through accommodations, services and campus resources. We welcome and encourage you to work closely with members of the DRC Team to determine your individual needs and make your educational experience at RCC a positive and successful endeavor.
 
Location:  Dr. Charles A. Kane Student Services Administration Building
                  Room CAK-130.

Hours of Operation: Monday-Friday 8 am to 5 pm (6 pm on Tuesdays)

DRC's Latest News:

During the current remote learning environment, the DRC Team is here to support you. Please contact us via phone at (951) 222-8060, email drc@rcc.edu, or set up an appointment here. Please note: our Video Phone is currently not active. Please make an appointment with a Senior Interpreter.

Virtual Office Hours:

Disability Specialists: M, T, W, TH, 12-2pm via Zoom
DRC Lab / High Tech Center: M, W, 12-2pm, T, TH, 9-11am via Zoom
DRC Counselor Drop-Ins: M, 9:30am - 4:30pm, T, 8:00am - 3:00pm. Email the DRC at drc@rcc.edu, or call (951)222-8060 and leave a message to be added to the drop-in list.  A counselor will call you during the drop-in hours.

New Student Action List

Note: ​Deaf / Hard-of-Hearing Students that Need ASL Interpreting or Real Time Captioning:
If you need an ASL interpreter or captionist for any of the appointments below, please schedule an interpreter / captionist here,​ and choose the same time and date of your appointment.

  1. Submit your application online to become a Riverside City College student.
  2. Activate your RCCD Student E-mail account.
    Note: This is the ONLY way the College will communicate with you.
              Remember your password!
  3. Need money for College? Apply for Financial Aid
    Riverside City College School Code is 001270
  4. Complete the Online Orientation through Webadvisor.
  5. Complete the Disability Resource Center (DRC) Online Application.
  6. Schedule a DRC counseling appointment.
  7. Email your medical documentation and/or most recent Psycho-educational report and IEP*, and if you’re also a Department of Rehabilitation Client provide a copy of your Individual Plan of Employment and referral from your counselor to drc@rcc.edu prior to your appointment.
  8. Attend your phone or Zoom meeting with a DRC Counselor to discuss academic accommodations, support services, and educational goals.
  9. Academic Accommodations, you must submit qualifying documentation* and schedule an appointment with a DRC counselor to receive academic accommodations. Our counselors are experienced in assessing and meeting the appropriate needs for individual students — which may include priority registration, NCR paper, scribe, note-taking, test accommodations/extended test time, interpreting services, real time captioning, the latest adaptive technologies, and even alternate media. 
  10. Navigating Your Accommodations and Campus Resources, once you have met with a DRC Counselor, you will schedule an appointment with our DRC Specialists who will assist you in understanding how to request your approved accommodations and services, provide information about other campus resources, and support you while you are navigating your education at RCC

Priority Registration

Students who have been approved for priority registration as an accommodation must complete the Priority Registration Form or contact the DRC each semester to be cleared. The timeframe for Summer and Fall is the last two weeks in April, and for Winter and Spring, the last two weeks in October.

DRC Student Handbook

The Disability Resource Center handbook provides information on services, eligibility requirements and procedures. If you have unanswered questions, please contact or visit the center.

DOWNLOAD HANDBOOK

Scheduling a DRC Appointment

​**PLEASE NOTE:
Until further notice, all DRC appointments will be done remotely - either online via Zoom or via telephone. You will get an e-mail, phone call, or text reminder and instructions prior to your appointment. You will not need to come to RCC.​

Deaf / Hard-of-Hearing Students that Need ASL Interpreting or Real Time Captioning:
If you need an ASL interpreter or captionist for any of the appointments below, please schedule an interpreter / captionist here,​ and choose the same time and date of your appointment.

For an appointment with a DRC Counselor:

A DRC Counselor can help you with choosing classes, discuss accommodations, and more.
Please schedule a DRC Counseling appointment​. Follow the steps to choose a day and time.  Be prepared to receive a phone call from the Counselor.

For an appointment with a DRC/VRC Counselor:

A DRC/VRC Counselor works with our student veterans and military affiliated students, and can assist you with choosing classes, discuss accommodations, and more. Please schedule a DRC/VRC Counseling appointment. Follow the steps to choose a day and time. Be prepared to receive a phone call from the Counselor.

For an appointment with a Workability III Counselor:

A DRC / Workability III Counselor can assist Workability clients with educational plans, discuss accommodations, and more.  Please schedule a WA III Counseling appointment.  Follow the steps to choose day and time.  Be prepared to receive a phone call or email from the Counselor.

For an appointment with a DRC Specialist:

A DRC Specialist can assist you with letters to instructors, Workability III questions, how to use your accommodations, and more. (Spanish / ASL available upon request)
Please schedule a DRC Specialist appointment​. Follow the steps to choose a day and time.  You will receive an email with the Zoom link. 

For an appointment with a DRC Senior Interpreter:

A DRC Senior Interpreter can help you with scheduling ASL interpreters / captionists, discuss issues with these services, and more.
Please schedule a DRC Senior Interpreter appointment​. Follow the steps to choose a day and time.  You will receive an email with the Zoom link. 

For an appointment with the DRC High Tech Center:

The DRC High Tech Center staff can help you with use of adaptive software, accessing online materials, and more.
Please schedule a High Tech Center appointment​. Follow the steps to choose a day and time.  You will receive an email with the Zoom link. 

*For all other requests, please email the DRC at drc@rcc.edu.

Accommodation Service Requests

We make every effort to provide tutors for all requests. Students will be notified by email or phone once the request has been completed or the DRC will make the appropriate referral to other tutorial services on campus. Tutoring is not guaranteed upon submitting a request.

Tutor Request Form

Based upon your disability related limitations, you may qualify for assistance with taking notes in class/labs or help with written class assignments, tests or exams. Ask your DRC Counselor if you qualify for assistance with taking notes in class/labs or help with written class assignments, tests or exams.

Note taker Request

The Department of Rehabilitation (DOR) Workability III program provides educational and career guidance to help you meet your employment goals.
Department of Rehab Staff: Please use the DOR Client Referral Form for new clients.

To Receive Services

  • Follow DRC's Getting Started​, call, or visit to complete the required steps to become an RCC student and receive services from the Disability Resource Center.
  • If you are a client of the Department of Rehabilitation, talk to your DOR counselor about a referral for Workability III services.
  • If you are not a client of DOR, inquire about the benefits of participating in Workability III with our counselor and career development specialist and fill out an Application to DOR to become a client.

Workability III Support Services​

Services provided may include but are not limited to:

  • Educational plans related to employment goals
  • Specialized "College success strategies" (GUI-48)
  • Specialized "Career Exploration & Planning" (GUI-47)
  • Job shadowing
  • Adaptive computer skills training
  • Career counseling
  • Pre-employment planning

Employment Services

  •  Employment Preparation
    • Job search
    • Resume writing
    • Cover letters
    • Interview skills
  • Work Experience classes
  • Job development and placement

Request approval for a special chair, table or other furniture item necessary for attending and getting the most out of your class.

Adaptive Furniture Request

The High-Tech Center is a computer lab for DRC students. As an eligible student, you could receive training to use adaptive technology designed to help advance your future endeavors. The center is also a great space for students to study, print homework, and easily engage with other students and DRC Team members.

Note: Use of Adaptive Software and Hardware designed for disability accommodation must first be approved by a DRC Counselor.

Adaptive Technology available at the High Tech Center:

Software:  

Hardware:  

  • High speed computers with 19" flat-panel monitors for students with low vision.
  • Flatbed scanners at each station
  • Headphones available for private listening
  • Andrea Anti-noise USB NC-7100 microphones for use with Dragon NaturallySpeaking
  • Logitech Ergonomic keyboards w/ touchpads and other alternative keyboards
  • Kensington Expert Mouse Trackballs and other ergonomic mice

Need Help? Please schedule an appointment with High Tech Center staff

 

Request an interpreter for courses, tutoring, or other academic-related events at Riverside City College. For community/club activities or other non-academic events, please contact the event coordinator. To request an Interpreter, please complete the Interpreter Request form.

Interpreter Request

 

Student and College Responsibilities

As a college student, you are now responsible for steering the disability accommodation process, as well as navigating your academics and seeking support as needed. You will need to structure and plan your days, attend class, complete homework and assignments, meet deadlines and complete exams to the satisfaction of the professors and classes. In addition, you will need to advocate for yourself if you encounter any barriers to accessing your education. (See: Differences between High School and College) Additionally,the DRC abides by The Family Educational Rights and Privacy Act (FERPA), which is a law that protects students' educational records and prevents the improper disclosure of these records. As a student at RCC, without your authorization, we will not disclose information to faculty, staff, or parents.
  • Self-identify and disclose your disability to the DRC before requesting services  

  • Provide the DRC with necessary documentation and/or forms (medical, educational, etc.) to verify disability 

  • Complete the DRC online application and schedule an appointment with a DRC counselor to obtain academic accommodations and services 

  • Request accommodations in a timely manner, and work with a DRC Counselor to determine appropriate and reasonable accommodations

  • Provide faculty with your accommodation letter from DRC to activate and adopt accommodations for each class, keeping in mind requesting accommodations is not retroactive

  • Arrange and obtain their own personal care attendants/aides if needed (Attendants/aides must complete District Volunteer Service Form) 

  • Inform students of the Disability Resource Center's location and procedures for requesting accommodations

  • Accept and verify documentation of disability — when applicable students enrolled in classes may be tested for Learning Disability (LDT)

  • Inform students of their rights and responsibilities 

  • Work with students to update accommodations, when necessary

  • Provide student with campus resources as needed

  • Reduce or waive any of the essential requirements of a course or program

  • Conduct testing and assessment of learning, psychological or medical disabilities

  • Provide personal attendants

  • Provide additional personal or private tutors above what would be offered to other students

  • Prepare “Individual Education Plans” (IEPs)​ 

Contact Information

As we continue in the remote learning environment, I want to ensure you will continue to receive support from your DRC Team.

If you need a copy of your Letter to Instructor outlining your accommodations, please let a member of the DRC Team know and we will get that sent. You will need to provide the course title and section number, and name of the instructor teaching the course.

The main email and phone number are: drc@rcc.edu and (951) 222-8060. This number and email reach several members of the DRC Team.

Dr. Pamela J. Starr
Director, DRC 
pamela.starr@rcc.edu​ 
(951) 222-8508
David DiLeo 
Adaptive Technology Specialist
david.dileo@rcc.edu 
(951) 328-3681
Keith Coleman 
Alt. Media/Adaptive Tech. Specialist
keith.coleman@rcc.edu 
(951) 222-8187

Dr. Scott Brown 
Counselor/Learning Disabilities Specialist 
scott.brown@rcc.edu 
(951) 222-8357

Brian Brautigam
Counselor/Learning Disabilities Specialist 
brian.brautigam@rcc.edu 
(951) 222-8518

Alex Ygloria
WAIII/DRC Counselor/Learning Disabilities Specialist 
alex.ygloria@rcc.edu 
(951) 222-8189

Vivian Ygloria
DRC/VRC Counselor
vivian.ygloria@rcc.edu​ 
(951) 222-8145

Pat Buttermore 
Disability Specialist
pat.buttermore@rcc.edu 
(951) 222-8642

Diana Decastro 
Disability Specialist
diana.decastro@rcc.edu 
(951) 222-8643
Erica Koperski
​Support Services Specialist Aide
erica.koperski@rcc.edu​ 
(951) 222-8060

Dulce Alejandro
Student Resource Specialist
dulce.alejandro@rcc.edu
(951) 222-8013

Patti Carpenter 
Senior Interpreter
patti.carpenter@rcc.edu 
(951) 222-8825
Jeff Cranfill 
Senior Interpreter
jeff.cranfill@rcc.edu 
(951) 328-3822

Elise Rodriguez 
Senior Interpreter
elise.rodriguez@rcc.edu 
(951) 222-8639

Glenda Laguna
Workability III Job Placement Technician
glenda.laguna@rcc.edu​ 
(951) 222-8063

Please do not hesitate to let us know if you need anything to minimize any potential barriers that may hinder your accessing your courses.

Policies, Procedures and Forms 

  1. Accommodation Request Form​ 
  2. Alternate Media Request Form   
  3. Consent for Release of Information Form  
  4. DRC Student Handbook 
  5. DRC Faculty Handbook  
  6. Disability Verification Form 
  7. Procedures for Receiving Educational Accommodations (New Students) Request for Interpreter Form​ 
  8. Tutor Application Form
  9. Procedures

    1. Student delivers "DRC Letter to Faculty", advising instructor that he/she qualifies for test accommodation services at the beginning of each semester or as soon as the counselor has approved test accommodation.
    2. Prior to each test, student confirms with the instructor, the date and time for the test. One Test Accommodation Request form is required for each test.
    3. Student, NOT the instructor, must complete a Test Accommodation Request form in the DRC office. The form with student information and DRC approval must be submitted to the instructor a minimum of 5 days prior to a scheduled test, in order to allow DRC sufficient time to arrange accommodations (alternate format, scribe, reader, etc).
    4. Instructor will complete the “Instructor Section” of Test Accommodation Request form.
    5. Instructor will submit the test along with completed Test Accommodation Request form to DRC a minimum of 24 hours prior to testing time.
      Delivery of Instructions and test:
                A. E-mail (preferred), or
                B. Fax 222-8059,or
                C. DRC mail box, or
                D. Hand carry to DRC office CAK 130
    6. For unscheduled tests (pop quiz, etc.) the instructor must contact DRC to make arrangements.
    7. Test will be returned as specified by instructor on the Test Accommodation Request form.
    8. Any changes in test date and time prior to scheduled test administration must be agreed upon by student, instructor and DRC and documented in the “NOTES” section of the form.
    9. Any test not taken on the scheduled test day will be returned to the instructor. The process for scheduling the test will need to be repeated.

    Testing Rules

    1. Student must have the appropriate documentation of disability on file with DRC office.
    2. The current semester’s accommodation request must be on file.
    3. Student communicates with instructor and confirms date and time for test. Student must take the test at the same time as the class unless extended time causes scheduling conflicts (back to back classes or the class meets beyond DRC office hours, weekend classes).
    4. If the student does not take the test as scheduled and does not make new arrangements agreed upon by instructor & DRC, the test will be returned to the instructor.
    5. It is the student’s responsibility to bring the proper testing materials on the day of the test. Testing materials only, will be allowed in the testing area. No cell phones, MP3 players, food, drinks (other than water) will be permitted. Purses, backpacks, and baggage are to be in full view of the proctor and may not be opened without proctor’s permission.
    6. Student taking tests are expected to follow any special instructions provided by the instructor.
    7. DRC staff will assign seating to student at the time of the test.
    8. If the student is late for the test, the student will only be entitled to the remainder of the scheduled time.
    9. Once the test has begun, the student may not leave the testing area unless for urgent disability-related reasons. Any disability related breaks must be arranged in advance on the Accommodation Request form so that test can be administered in sections. Instructor will be notified of any unscheduled breaks.
    10. The student must understand and agree to the student code of conduct. Any cheating will be immediately reported to the instructor, DRC counselor and the Director of DRC.
    11. Student will be aware the testing area uses closed circuit television and audio monitoring.
    12. Student will be conscientious of other students testing and remain quiet when entering/leaving the testing area.