Removing Barriers, Encouraging Success

Disability Resource Center (DRC)

At the Disability Resource Center, we are committed to empowering students with disabilities to succeed at Riverside City College. Through personalized accommodations, services, and access to campus resources, we strive to create an inclusive environment where you can thrive. We encourage you to partner with our dedicated team to explore your unique needs and make your journey at RCC a positive, fulfilling experience.


 


Contact Us

Phone (Voice): (951) 222-8060
Deaf and/or Hard of Hearing Video Phone:
(951) 801-5675
Fax: (951) 222-8059
Email:
drc@rcc.edu
Hours: Monday-Friday | 8 am to 5 pm (6 pm on Tuesdays)
Location:
Dr. Charles A. Kane Student Services Administration Building #130


DRC Drop-Ins

DRC Counselor

Meet with a DRC Counselor via phone, Zoom, or in-person

Drop-in hours vary each day. To check today’s schedule or to be added to the drop-in list, please call the DRC at (951) 222-8060.

Need an ASL interpreter? Call our Video Phone at (951) 801-5675.

Disability Resource Specialist

Meet with a Disability Resource Specialist via Zoom

Tuesdays and Thursdays : Noon - 1 pm

*Additional hours may be available. Please call our office to inquire.

Getting Started | Become a DRC Student

Complete the Riverside City College application online. You will need your RCC email address and student ID number to apply to the DRC.

Complete our DRC Connect application online. You can upload your medical documentation (e.g., diagnosis, psychoeducational report, IEP, 504 plan) directly to the application, or submit it via email, fax, or in person.

If you do not have medical documentation available, you may:

  • Request that your healthcare provider complete our Disability Verification Form.
  • Complete the DRC Connect application and speak to a DRC Counselor to discuss solutions. Medical verification is required to receive academic accommodations.

Please wait 1-2 business days for your application to be processed.

To schedule your first appointment, call the DRC at (951) 222-8060. During the appointment, your counselor will review your disability documentation and discuss academic accommodations, support services, and educational goals with you.

If you would like to schedule an appointment through an ASL interpreter, please call (951) 801-5675 (VP).

If you need an ASL interpreter or captionist for your appointment, please schedule an interpreter or captionist here.

During your DRC Orientation, you will learn how to use your DRC Connect Portal, utilize your accommodations, and more! You will also learn how to request your DRC Accommodation Letter.

You will need to request your DRC Accommodation Letter each semester you plan to utilize your accommodations. Otherwise, your professors are not obligated to accommodate you.

If your DRC Counselor approved assistive technology accommodations (i.e. Kurzweil, Glean, smart pen, etc.), you will be provided access and training

Available Accommodations

Accommodations are determined based on the educational limitations of the documented disability. Some of our accommodations include, but are not limited to:

  • Academic advising and career counseling
  • Adaptive computer technology
  • Adaptive equipment loan
  • Alternate media
  • Disability-related counseling
  • Note taking assistance
  • Priority registration
  • Real-time captioning
  • Test accommodations

Are you eligible for accommodations?

If you have a documented disability resulting in an educational limitation, the answer is yes! Among the conditions that may qualify for academic support services are:

  • Acquired Brain Injury
  • ADHD
  • Developmental Disabilities
  • Health impairments (cardiac, cancer, diabetes, arthritis, etc.)
  • Hearing Impairments (Deaf & Hard of Hearing)
  • Learning Disabilities
  • Mobility Impairments
  • Mental Health
  • Temporary disabilities
  • Visual Impairments (blindness, low-vision, color-blindness)

Accommodation & Service Request Forms

Support with note-taking during lectures or labs, as well as assistance with written assignments, tests, or exams.

You must first receive counselor approval for this accommodation before completing the form below.

DRC Note taker Request Form

Designed to meet a student’s physical needs, enhancing comfort, accessibility, and learning. This may include a table, chair, or other adaptive furniture in the classroom or lab.

You must first receive counselor approval for this accommodation before completing the form below.

Adaptive Furniture Request Form

The High Tech Center is a computer lab for DRC students, offering adaptive technology training, study space, printing, and opportunities to connect with peers and DRC staff.

Available Adaptive Technology

Software and other tools:

Hardware:

  • High-speed computers with 19" flat-panel monitors for students with low vision
  • Flatbed scanners at each station
  • Headphones available for private listening
  • Andrea Anti-noise USB NC-7100 microphones for use with Dragon NaturallySpeaking
  • Logitech Ergonomic keyboards with touchpads and other alternative keyboards
  • Kensington Expert Mouse Trackballs and other ergonomic mice

Note: Use of Adaptive Software and Hardware designed for disability accommodation must first be approved by a DRC Counselor. 

Need a course textbook converted for use with a Screen Reader? Please complete the form below.

You must first receive counselor approval for this accommodation before completing the form below.

Alternate Media Request Form

Request an interpreter for courses, tutoring, or other academic-related events at Riverside City College.

Interpreter Request Form

Note: For community/club activities or other non-academic events, please contact the event coordinator. 

If you have been approved for testing accommodations and want to utilize your accommodation, you must schedule your test through your DRC Connect Portal under “Test Room Booking” at least 5 business days before your scheduled test. If we do not receive a request in a timely matter, your test may need to be scheduled for a later date.

Please communicate with your professor to determine the time and date to take your test at the DRC. 

Testing Accommodations Procedures, and Policies

Please visit the link below to see what courses are offered during the current term. We make every effort to provide tutors for all requests and provide referrals to other campus resources as needed. Tutoring is not guaranteed upon submitting a request.

DRC Tutor Request Form

Contact Information & Resources

Dr. Pamela J. Starr
Director, DRC 
pamela.starr@rcc.edu​ 
(951) 222-8508
David DiLeo 
Adaptive Technology Specialist
david.dileo@rcc.edu 
(951) 328-3681
Keith Coleman 
Accessible Technology and Media Coordinator
keith.coleman@rcc.edu 
(951) 222-8187

Dr. Scott Brown 
Counselor/Learning Disabilities Specialist 
scott.brown@rcc.edu 
(951) 222-8357

Brian Brautigam
Counselor/Learning Disabilities Specialist 
brian.brautigam@rcc.edu 
(951) 222-8518

Alex Ygloria
DRC Counselor/Learning Disabilities Specialist 
alex.ygloria@rcc.edu 
(951) 222-8189

Vivian Ygloria
DRC/VRC Counselor
vivian.ygloria@rcc.edu​ 
(951) 222-8145

Dr. Jaron D. Paschke
Disability Resource Specialist
jaron.paschke@rcc.edu
(951) 222-8393

Diana Decastro 
Disability Resource Specialist
diana.decastro@rcc.edu 
(951) 222-8643
Jeff Cranfill 
DHH Coordinator
jeff.cranfill@rcc.edu 
(951) 328-3822

Elise Rodriguez 
DHH Coordinator
elise.rodriguez@rcc.edu 
(951) 222-8639

Mary Cantino
DHH Coordinator
mary.cantino@rcc.edu
(951) 222-8825

Jennica Krause
DHH Coordinator
jennica.krause@rcc.edu
(951) 222-8509

Josephine Su'a
Administrative Technician
josephine.sua@rcc.edu
(951) 222-8060

Crystal Lau
Administrative Technician
crystal.lau@rcc.edu
(951) 328-3710

As a college student, you are responsible for managing your disability accommodations, academics, and seeking support as needed. You will need to organize your time, attend classes, complete assignments, meet deadlines, and advocate for yourself. If you face any barriers to accessing your education, please contact us to meet with a DRC Counselor. The DRC follows The Family Educational Rights and Privacy Act (FERPA), which protects your educational records and prevents disclosure without your consent to faculty, staff, or parents.

Please refer to the DRC Student Handbook for more guidelines.

Looking to gain valuable work experience while supporting DRC students? The DRC has scribing, note taking, proctoring, and tutoring positions available. 

APPLY HERE

Policies, Procedures and Forms 

  1. Consent for Release of Information Form  
  2. Disability Verification Form 
  3. DRC Student Handbook 
  4. Procedures

    1. Student requests a “DRC Accommodation Letter” to inform the instructor of accommodations.

    2. Before each test, the student confirms the test date and time with the instructor.

    3. The student completes a separate “Test Room Booking” for each test they want accommodated at the DRC at least 5 business days before the scheduled test day to allow sufficient time to arrange accommodations (alternate format, scribe, reader, etc.). For unscheduled tests (pop quizzes, etc.), the instructor must contact the DRC to make arrangements.

    4. The instructor will approve the form through their DRC Connect Faculty Portal and either upload the exam online, email the exam to the DRC, or hand-deliver the exam to CAK 130.

    5. After the student completes the test, it will be handed to a DRC staff member and returned as specified by the instructor on the Test Room Booking form.

    Note: Any changes in test date and time prior to scheduled test administration must be agreed upon by the student, instructor, and DRC.

    Testing Rules:

    1. The student must have the appropriate verification of disability on file with the DRC office.

    2. The current semester’s DRC Accommodation Letter must be on file.

    3. The student must communicate with the professor and confirm the date and time for the test.

    4. Tests not taken on the scheduled day will be returned to the instructor. The process for scheduling the test will need to be repeated.

    5. The student must bring proper testing materials on the day of the test (i.e., scantron, blue book, etc.).

    6. Only testing materials are allowed in the testing area. No cell phones, smartwatches, food, or drinks other than water are permitted.

    7. Purses, backpacks, and baggage must be placed on shelves in the test center.

    8. Students must abide by the test exam rules specified by the instructor.

    9. DRC staff or proctors will assign seating at the time of the test.

    10. Students late to their test will only be entitled to the remainder of the scheduled time.

    11. Once the test begins, the student may not leave the testing room unless for urgent disability-related reasons. Any disability-related breaks must be arranged in advance on the Test Room Booking form so that the test can be administered in sections. The instructor will be notified of any unscheduled breaks.

    12. The student must understand and agree to the Student Code of Conduct. Any cheating will be immediately reported to the instructor, DRC counselor, and the Director of DRC.

    13. The student will be notified of closed-circuit television and audio monitoring in the testing area.

    14. The student will be conscientious of other students testing and remain quiet when entering or leaving the testing area.